Business Details
27 Years
experience
Trusted Office Furniture & Workspace Solutions in Worcester, MA
Workplace Resource is a woman-owned office furniture dealership committed to creating spaces that enhance human experience through thoughtful design and innovative solutions. Founded in 1999 by Claudia Russo, our team combines decades of industry expertise with personalized service to deliver cost-effective, high-quality projects tailored to each client's unique needs. We specialize in space planning, furniture specification, and project management, working collaboratively with clients to ensure seamless execution from concept to completion.Our partnerships with leading manufacturers like Teknion and Global Furniture Group allow us to offer sustainable, cutting-edge products that meet diverse functional and aesthetic requirements. With a focus on community engagement and social responsibility, we extend scholarships and support initiatives that create positive change beyond our core business operations.
Services
Office Space Planning
Furniture Installation
Project Management
Interior Design
Inventory Management
ADA Compliance
Architectural Wall Systems
Details
- Year established: 1999
Highlights and features
- 40+ years of combined industry experience in office furniture solutions
- Certified woman-owned business by Massachusetts Supplier Diversity Office
- Partnerships with 50+ leading manufacturers including Teknion and Global Furniture Group
- Full-service approach covering design, project management, and installation
- Community-focused initiatives including student scholarship programs
Associations and certifications
- Massachusetts Supplier Diversity Office
What people say
Lowest bids
Reliable and dependable
Exceeded expectations
Seamless client experience
Trusted partner
Services
Office Space Planning
Our office space planning service optimizes layouts for productivity and functionality. We conduct site assessments, create 2D/3D drawings, and ensure ADA compliance while balancing aesthetic appeal with practical requirements. Our team collaborates closely with clients to develop environments that enhance user well-being and support organizational goals through strategic furniture placement and spatial organization.
Project Management
We provide comprehensive project management from initial consultation to final walkthrough. Our process includes timeline coordination, resource scheduling, and quality assurance to ensure timely delivery within budget constraints. With dedicated project managers overseeing every detail, clients receive transparent communication and proactive problem-solving throughout the implementation process.
Interior Design
Our interior design service focuses on creating functional, aesthetically pleasing environments tailored to client needs. We handle fabric selection, finish coordination, and furniture specification while maintaining strict adherence to design standards. Our designers combine creativity with technical expertise to deliver spaces that reflect brand identity while optimizing user experience and operational efficiency.
Furniture Installation
We offer complete furniture installation including delivery, assembly, and site preparation. Our team manages removal of existing equipment, multi-location installations, and final space preparation to minimize disruption. Quality assurance checks and punch list follow-ups ensure every detail meets our high standards before client handover.
Inventory Management
Our inventory management system maintains detailed records of furniture assets throughout their lifecycle. We handle product inspection, storage, and condition evaluations while providing ongoing facilities management support. This service ensures optimal utilization of resources while maintaining organized, well-documented inventory systems for efficient maintenance and future planning.
People
Claudia Russo
Principal
With over 40 years in the furniture industry, Claudia founded Workplace Resource in 1999 after establishing herself as a pioneer for women in contract sales. She oversees all operations while maintaining active client engagement through her hands-on leadership approach.
Michelle Rubin
Interior Design Manager
As lead furniture designer with 17 years of experience, Michelle combines technical expertise with creative vision to translate client requirements into functional, aesthetically pleasing solutions that meet both design objectives and practical needs.
Chad Muzzy
Senior Project Manager
Chad brings extensive project management experience, ensuring timely execution through meticulous attention to detail and effective coordination between all stakeholders including construction teams, installers, and client representatives.
Laura Cobleigh
Business Development, Western MA
Laura combines business acumen with interior design expertise to deliver tailored furniture solutions. Her collaborative approach and organizational skills create seamless experiences for clients across various project scales.
Yolanda Doiron
Finance
Yolanda manages all financial operations with a background in public accounting. Her expertise in data management and organizational systems ensures efficient financial processes and compliance with industry standards.
Questions
What services does Workplace Resource offer?
We provide complete office furniture solutions including space planning, project management, interior design, installation, and inventory management services for commercial and academic environments.
Do you serve clients outside Worcester?
Yes, while based in Worcester, MA, we serve clients throughout Massachusetts and the broader New England region with statewide project capabilities.
Are you a certified woman-owned business?
Yes, Workplace Resource is certified by the Massachusetts Supplier Diversity Office as a woman-owned business enterprise.
What manufacturers do you work with?
We partner with 50+ leading manufacturers including Teknion, Global Furniture Group, and KI, offering access to sustainable, innovative products while maintaining strict quality standards.
How do you handle project timelines?
Our dedicated project managers develop detailed schedules and coordinate all stakeholders to ensure timely delivery while maintaining flexibility for necessary adjustments.
