Business Details
50+ Years
experience
Your Trusted Home Furnishings Partner in Iowa
Since 1963, Dungey's Furniture & Floors has established itself as a trusted provider of quality furniture, flooring, and home decor solutions. Founded by Everett Dungey in New Hampton, Iowa, our family-owned business has grown from a single storefront to serving multiple locations across Northeast Iowa. We specialize in curating versatile furniture collections for living rooms, bedrooms, dining rooms, home offices, and outdoor spaces, complemented by a comprehensive selection of mattresses and flooring options. Our team of experienced professionals, including certified interior decorators and dedicated sales associates, prioritizes personalized service from initial consultation through delivery and beyond. With over 50 years of combined industry expertise, we maintain strong partnerships with leading manufacturers like Serta, Ashley Furniture, and Shaw Floors to ensure product quality and innovation.Our commitment to exceptional customer service is demonstrated through stress-free delivery processes, flexible financing options, and comprehensive post-purchase support. We operate from a 25,000-square-foot facility in New Hampton while maintaining our original Osage location, offering both in-store and online shopping experiences. Our history of community support and customer loyalty reflects our dedication to maintaining the values established by our founders. Through multiple generations of family leadership, we continue to adapt to evolving customer needs while preserving our core principles of quality, value, and service excellence. Our physical locations and operational infrastructure enable us to serve both residential and commercial clients throughout Iowa with reliable, timely service.
Services
Furniture Sales
Flooring Installation
Mattress Retail
Interior Design
Delivery Services
Details
- Year established: 1963
Highlights and features
- We offer 50+ years of combined experience in home furnishings and interior design.
- Our family-owned business maintains direct control over product quality and service standards.
- We provide stress-free delivery with advance confirmation and professional handling.
- Our financing options make quality home furnishings accessible to every budget.
- We maintain strong partnerships with leading manufacturers like Serta and Ashley Furniture.
What people say
Exceptional customer service
Quality furniture
Stress-free delivery
Great selection
Family-owned business
Services
Furniture Sales
We offer comprehensive furniture solutions for all living spaces including living rooms, bedrooms, dining rooms, and home offices. Our inventory features top brands like Ashley Furniture and La-Z-Boy in diverse styles from traditional to contemporary. Professional sales associates help customers select pieces that match their aesthetic preferences and functional needs while maintaining budget considerations.
Flooring Installation
Our flooring department provides both product sales and professional installation services for carpet, laminate, and luxury vinyl options. Certified technicians ensure proper measurement and preparation for residential and commercial spaces. We partner with leading manufacturers like Shaw Floors to guarantee product quality and durability across various applications.
Mattress Retail
We carry a complete selection of mattresses from Serta, Beautyrest, and other premium brands in all standard sizes and comfort levels. Our sleep specialists help customers find optimal support and pressure relief solutions through in-store testing and personalized consultations. Financing options make quality sleep surfaces accessible to every budget.
Interior Design
Certified interior decorators provide personalized design consultations for complete room transformations or single-piece selections. Services include space planning, color coordination, and style recommendations tailored to individual lifestyles. We offer both in-store and on-site design assistance for residential and commercial clients.
Delivery Services
Our professional delivery team provides white-glove service including careful packing, scheduled deliveries with 30-minute windows, and room-of-choice placement. We handle all furniture types and mattress deliveries with protective wrapping and reverse loading procedures. Delivery coordination ensures timely arrival and proper handling of all purchased items.
People
Mark Dungey
Owner
As co-owner, Mark Dungey oversees business operations and strategic direction, continuing the family legacy established in 1963 through customer-focused leadership and industry expertise.
Trace Dungey
Owner
Trace Dungey, co-owner and second-generation leader, manages day-to-day operations while maintaining the company's commitment to quality furniture and exceptional service standards.
Chad Dungey
Manager
Chad Dungey leads store operations with extensive product knowledge and customer service experience, ensuring smooth business functions across both Iowa locations.
Joyce Laures
Interior Decorator/Sales
Certified interior decorator Joyce Laures provides personalized design solutions, helping customers select furniture and decor that create functional, aesthetically pleasing living spaces.
Anthony Weipert
Osage Manager
Anthony Weipert manages the Osage location with deep understanding of local market needs, ensuring consistent service quality and product availability for North Central Iowa customers.
Questions
What areas do you serve?
We serve customers throughout Iowa from our two locations in New Hampton and Osage, offering both in-store and online shopping options with delivery available across the state.
Do you offer delivery services?
Yes, we provide professional delivery services with advance scheduling, protective packaging, and room-of-choice placement for all furniture and mattress purchases.
What financing options are available?
We offer flexible financing options to make quality home furnishings accessible, including special promotions and payment plans for qualified customers.
What brands do you carry?
We feature top brands like Serta, Ashley Furniture, Shaw Floors, and Beautyrest, along with exclusive collections available only through our Iowa locations.
What is your return policy?
We handle returns on a case-by-case basis with our satisfaction guarantee - contact our customer service team to discuss specific return requests and options.
