Business Details
Indoor & Outdoor Fireplaces and Furniture
Real Flame is a family-owned business dedicated to crafting and delivering premium indoor electric fireplaces, outdoor fire features, and patio furniture. Our commitment to quality and innovation ensures every product enhances the beauty and comfort of residential and commercial spaces. With a focus on timeless design and functionality, we provide solutions that cater to diverse aesthetic preferences and practical needs.Our team prioritizes customer satisfaction through reliable support, including comprehensive warranties, detailed product manuals, and responsive service. As a U.S.-based manufacturer, we take pride in producing durable, stylish products that meet rigorous safety standards while offering exceptional value. By continuously evolving our offerings, we aim to set industry benchmarks for quality and customer-centric service.
Services
Indoor Electric Fireplaces
Outdoor Fire Pits
Fire Tables
Patio Furniture
Replacement Parts
Product Warranty Service
Assembly Support
User Manuals
Troubleshooting Guides
Retailer Partnerships
Highlights and features
- We specialize in indoor and outdoor fire features designed for lasting durability.
- Our products combine modern technology with timeless aesthetic appeal.
- We provide comprehensive warranty coverage and replacement parts support.
- Our customer service team offers expert assistance with product assembly needs.
- We manufacture products in the USA with quality-focused production standards.
Services
Indoor Electric Fireplaces
Our indoor electric fireplaces offer energy-efficient heating with realistic flame effects. These ventless units require no chimney installation and provide customizable ambiance through adjustable brightness settings. Available in multiple sizes and styles, they suit modern and traditional interiors while meeting UL safety certification standards.
Outdoor Fire Pits
Durable outdoor fire pits create gathering spaces with propane or wood-burning options. Constructed from weather-resistant materials, these units feature safety-tested ignition systems and decorative media options. All models comply with ASTM safety guidelines for residential outdoor use.
Fire Tables
Multi-functional fire tables combine seating and ambient lighting in weatherproof designs. Available in propane or natural gas configurations, these units feature hidden fuel storage compartments and CSA-certified burner systems for safe, reliable operation.
Patio Furniture
Our patio furniture collections feature UV-resistant Sunbrella cushions and powder-coated frames. Modular sectionals and dining sets are engineered for comfort with ergonomic designs and easy-clean surfaces suitable for all-weather environments.
Replacement Parts
We supply genuine replacement components for all current and recent models. This includes ignition systems, glass media, and structural parts with detailed installation instructions. Our service team assists in identifying correct components using product lot numbers and model identifiers.
Questions
Do your electric fireplaces require professional installation?
Most models install easily using included hardware. Larger units and recessed installations may require professional assistance for optimal safety and performance.
Are replacement parts available for older models?
We maintain parts availability for all models produced within the last 10 years. Contact customer service with your product's model number for verification.
What safety certifications do your products have?
All electric models meet UL 127 safety standards. Gas-powered units comply with ANSI Z21.50 and CSA 2.41 performance requirements for outdoor gas appliances.
Can I purchase directly from Real Flame?
We operate through authorized retailers and our official website. Use our dealer locator to find approved sellers in your area.
What warranty coverage applies to your products?
We offer limited lifetime warranties on structural components and 1-year coverage on electrical parts. Registration within 30 days of purchase is required for warranty validation.
Do you offer commercial application solutions?
Our product line includes commercial-grade models designed for hospitality and retail environments. Contact our sales team for specifications and bulk pricing options.
Videos
Reviews (1)
Miles Jon
Oct 21, 2024
Report
I recently purchased a fireplace from Real Flame, and I couldnt be more thrilled with the entire experience. From the moment I placed my order, the process was seamless. Their website is easy to navigate, and the variety of options they offer is impressive. I ended up choosing the Belle Flame model, and it has truly transformed my living room. The Belle Flame fireplace (https://belleflame.com/) is not only aesthetically stunning, but it also functions beautifully.
The flame effect is incredibly realistic, and the heat it generates warms up the room in no time, without being overpowering. I also appreciate the adjustable settings, allowing me to customize the ambiance to my liking. It's the perfect blend of modern design and cozy comfort. Customer service was exceptionalvery responsive and helpful when I had a few questions about installation. They even followed up afterward to ensure everything was working perfectly.
If youre looking for a quality, stylish, and functional fireplace, I highly recommend Real Flame and especially the Belle Flame model. Its a game-changer for creating a warm, inviting atmosphere in your home.
The flame effect is incredibly realistic, and the heat it generates warms up the room in no time, without being overpowering. I also appreciate the adjustable settings, allowing me to customize the ambiance to my liking. It's the perfect blend of modern design and cozy comfort. Customer service was exceptionalvery responsive and helpful when I had a few questions about installation. They even followed up afterward to ensure everything was working perfectly.
If youre looking for a quality, stylish, and functional fireplace, I highly recommend Real Flame and especially the Belle Flame model. Its a game-changer for creating a warm, inviting atmosphere in your home.